Help Centre
Select a category below for more information on various benefit options, scheme requirements, benefit maximisation and what to do to enhance overall client experience.
Benefits
Healthcare reimagined! Get savvy about your options! Healthcare should be simple, fast and uncomplicated. Let us help you find your perfect cover from our range of options, all tailored to suit your lifestyle.
Claims
Moto Health Care strives to make it easier for you to claim. Visit this page for articles to find out how.
Chronic Benefits
MHC members living with a chronic illness get the best care when they register on the Chronic Care Programme. Find out more about your Chronic Benefit here
Pre-authorisation
Maximize your claims experience by obtaining pre-authorization prior to accessing benefits such as hospital admission, maternity registration, Health Maximiser Benefits and specialised radiology
Membership/Billing
Update personal and banking details, add or remove dependants, process continuations and register newborns.
Newsletters
General Info
Complementary Products
Taking care of our own means you get quality and affordable medical cover inclusive of many value-adding innovative products such as free virtual consults via Hello Doctor, Multiply and HealthSaver