Compliance refers to the regular and correct use of your chronic medication as prescribed by your treating doctor. It also includes undergoing regular check-ups and investigations, as determined by your treating doctor.

 How to remain compliant

•  Collect your medication from your pharmacy on a monthly basis, before your supply runs out. Certain inhalers, insulins and eye drops can be collected every two to three months, depending on the prescribed dosage.
• Ensure you take your medication every day at the same time, as per the dosage and quantity prescribed by your treating doctor and/or as advised by your pharmacist.
• Ensure that you do not miss a dose or use more than the prescribed quantity. If you are not clear on the dosage you need to take, always check with your doctor or the pharmacist.
• Keep to the Schedule of visits and tests as determined by your treating doctor, e.g. if you are taking medication for Hyperlipidemia or diabetes, you need to ensure that you have a cholesterol test (Lipogram) or HBa1C test for Diabetes every six months.
• Inform your treating doctor if you experience any side effects to the medication you use, or if you experience difficulties with taking certain medication.
• Contact Moto Health Care if you experience any problems with your claims being processed and paid.
• Make sure that you visit your General Practitioner at least twice a year, and remember to go for any tests that are recommended for monitoring purposes.

 What happens if I am non-compliant

 Your chronic condition will not be correctly controlled, which could potentially lead to complications and hospitalization, as well as the development of other chronic conditions and, ultimately a poor Quality of life